"The staff at Avens are incredibly patient and supportive and it is totally different from where she was before. The staff are more relaxed but at the same time really professional.
Unfortunately my daughter has behavioural problems but they are able to cope with any outbursts really well. They don’t ring us every time there is a problem, they just handle it in the best way possible. She needs good care and that’s exactly what she’s getting.
I like the fact that staff turnover is low and that they are very experienced. There is also good mix of men and woman among the staff which I think is really important."